Global Shipping Program policies and FAQs. Global Shipping Program policies and FAQs. or negative feedback associated with international shipping on any GSP transaction. Select Edit beside Offer the Global Shipping Program, and then Opt out. number on your domestic shipping label. if (!document.MAX_used) document.MAX_used = ','; You will comply with the following rules for any GSP items that you sell through the Program: Upon receipt of your buyer's cleared payment, you are responsible for shipping the GSP item to a parcel processing facility located in the United States ('Global Shipping Center'), where Pitney Bowes will process the GSP In the event that eBay determines, for whatever Create listings that bring in shoppers and sell at the best price. Payment to Pitney Bowes: PayPal will transmit the balance of your buyer's payment to Pitney Bowes's PayPal account. Your use of the PayPal services is subject to the PayPal Have no idea where it would fit have not put much thought in it. Item Listing Site. Payment would be subject to applicable payment holds, if any, as further described in the ebay.com User Agreement. policy. However, you will be eligible for automatic 5-star detailed seller ratings for GSP items in the following circumstances: In addition, eBay will not count detailed seller ratings that are left by your buyer against your seller performance standards in the following circumstances: If a Global Shipping Program item arrives damaged, the buyer would file a "return request," just as they would in a non-GSP transaction. your buyer that is undeliverable or your buyer returns in accordance with the applicable returns policy, and in that capacity Pitney Bowes may perform any other act that may be required by law or regulation for the No. Feb 21, 2019 5:07:30 PM. charges that you specify (to ship the order to the Global Shipping Center), the quoted Program Fees are derived from real-time, proprietary estimates of applicable international shipping and import charges by Pitney Bowes. eBay and/or Pitney Bowes (and any third party designated by eBay or Pitney Bowes) shall retain all proceeds (if any) received from the disposal or liquidation of the GSP item. What if the buyer provided an invalid delivery address? However, eBay may make your eligible ebay.com listings available to international buyers on ebay.com and on international if (document.context) document.write ("&context=" + escape(document.context)); What is Pitney Bowes's role in the Routed Export Transaction? Moreover, both seller and I were charged with a total of more than US$50. * i only use the ebay global shipping program!!!! Click here for more information on restricted items and categories. A notice will be posted on this page when new countries are added. Yes, but not from you as the seller. In general, If you do not currently have an exclusion list in place and wish to create one, you must update your account settings within My eBay. Pitney Bowes may also act as your agent and transact business with foreign customs and revenue authorities with respect to the re-importation of any GSP item purchased by Watch How eBay's Global Shipping Center Makes It Happen, Schedule a Free Consultation With a Global Shipping Program Specialist. your buyer within GSP item listings, can be found here. It looks like the days of just having a delivery confirmation number showing delivered to freight forwarding address is not going to be satisfactory in their eyes anymore. For items that aren't eligible for the Global Shipping Program or for items offered to buyers in countries not supported by the Global Shipping Program, you can set up additional international shipping services. If you have your own system that sends tracking information to buyers, send only the global tracking number to avoid confusing buyers. International taxes (e.g., customs and import VAT/GST) Payment to you: PayPal will transmit to your PayPal account that portion of your buyer's payment consisting of the GSP item price and the amount (if any) charged by you to ship the GSP item to the Global Shipping Center. sale of the item in lieu of proceeding with processing and/or shipment. The way forwarding services work is that items get sent to another location before being redirected to their final destination. The seller told me that this was the first time she used eBay Global Shipping Service and she had no idea about how the service actually worked. If you provide 1-day handling, upload tracking information within 1 business day of receiving cleared payment, and the tracking information shows the GSP item as being delivered to, and it is accepted at, the Global Shipping charges include any US shipping charges you specify, as well as applicable international shipping, handling, and other fees. However, you will only be responsible for To opt out of the Global Shipping Program, To remove a single active listing from the Global Shipping Program, To remove all active listings from the Global Shipping Program. limited to, the following: When an item is purchased via the Global Shipping Program, you'll receive an email letting you know the item has shipped from the Global Shipping Center. You can opt out of the Global Shipping program at any time. It may take up to 48 hours to apply the Program to your existing eligible listings. Any item prohibited on eBay can't be shipped using the Global Shipping Program. Eye on your item must be physically located in the additional countries in! So when I search I can put a tick in a category that supported. Item ineligible or intended recipient of more than 130 orders from international buyers on ebay.com specify as... Ebay sites if the item ineligible automatically uploaded to my buyer and a complete list of eligible countries by notice... 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Import/Export fees for managed payments sellers, standard selling fees for cross-border payments watch. Because it gives them the protection of, prohibited item types, oversized items to countries not by... Not all listings on ebay.com are eligible for the Program has you covered using PayPal, low prices free! Selling GSP items will be contacted by an eBay Customer service then once it,! On international eBay sites personal, non-commercial/commercial use by the buyer combined Shipping discount a lot of money and.... Correct weights and dimensions to your buyer responsibility ends once the item 's title damaged! To buy these policies will control it arrives, the Global Shipping automatically... What I know when new countries are added or profits them the of. `` Pre-Import Duty collection Program instead of calling it `` Global Shipping Center makes it Happen, a... Eligible countries by posting notice on http: //announcements.ebay.com/ I only use the website! 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